Frequently Asked Questions
You’re not the only one with questions. Many clients want to know in advance what they need to provide themselves, how the process works, or what the costs will be. Below you’ll find clear answers to the most frequently asked questions. Click on a question to read the answer — and feel free to reach out if anything is missing.
Collaboration & Approach
Building a website is a process — and I’ll guide you through it step by step, with care for your content, wishes and pace.
We always start with a free introductory call. Then I work in clear, structured phases:
- Structure & style – Together we define the layout and look & feel of your site.
- Design & development – I’ll design and build your website in Joomla or WordPress (using YOOtheme or Divi), fully responsive.
- Launch & support – You’ll get a walkthrough and I’ll remain available for any questions or updates.
Read more on the page: How I work
Absolutely. I often build websites based on designs provided in Figma, Sketch or even PDF.
It’s important that the design can be technically translated into a CMS like WordPress (with Divi) or Joomla (with YOOtheme).
Want to make the process smooth and easy?
Check this page: Supplying a Figma design – what you need to know
I work with Divi (for WordPress) and YOOtheme (for Joomla and WordPress). These are powerful, visual tools I use to design and build websites.
So no custom-coded templates — and that’s a conscious choice. While custom development sounds appealing, it’s often more expensive, less flexible, and harder to maintain. With Divi and YOOtheme, I can shape your unique style into a website that works — and stays affordable.
Curious why I use these tools?
There’s a blog coming soon — but feel free to ask if you’d like to know more.
Absolutely. That’s exactly why I work with a CMS (like WordPress or Joomla). You’ll be able to update text, replace photos or add new blog posts — without needing me every time.
Have you used a CMS before? If so, I can provide a short PDF with instructions tailored to the parts you’ll be working with, based on the template I’ve built for you.
Completely new to this? No worries. We can also schedule a short online session where I walk you through everything step by step.
We’ll do that step by step. I often work with mood boards (for example, in Canva) and visual examples. If you find it hard to describe your style, no problem — I’ll help you discover it along the way.
Feel free to read my blogs and stories — they’ll give you a clear sense of who I am, how I work, and whether we click. Of course, you’re always welcome to get in touch for a no-obligation chat. I’d love to hear about your ideas. In this blog, I share more about the kind of people I enjoy working with, what energises me, and why building a website with feeling matters.
Read the article: Does this feel like a match?
Absolutely. I can help you set up a multilingual site with the right structure and language switching. You provide the content, and I’ll make sure everything is technically well integrated.
What do I get — and what will it cost me?
That depends on the type of website, the content, and how quickly you provide feedback and materials. For a basic site, I often work in short projects (like VIP days), but longer timelines are also possible. We’ll discuss what works best for your situation.
That depends on what you need. A simple website starts at €1750 — for that, you’ll get a clear and well-structured site with your own text, photos and colours, built within a proven layout. Want to know more about the different options and what affects the price? Have a look at the article [What does a website cost?].
Yes — I offer a special package for a one-pager in WordPress (Divi). It’s a fixed setup, including hosting and maintenance.
You won’t be able to make changes yourself, but it’s perfect if you just want a clean, simple site.
Want to expand later? You can always switch to a more advanced package. Just ask me about the options.
Yes — besides websites, I also help with your visual identity: a fresh look & feel, social media templates or a custom Canva set in your style. I can also design and set up newsletters, using tools like Mailchimp or MailerLite. Have a look at my services — or just send me a message if you'd like to explore the options together.
Yes, I can create a simple visual foundation that works right away for your website and social media. Think of a clean typographic logo, a colour palette, matching fonts and a basic style guide. Want to develop your branding further later on? I’ll gladly refer you to a specialist designer.
What do I need to do or provide myself?
Ideally, you provide your own texts and (original) images.
Don’t have those yet? No worries. I’ll give you clear guidelines and help you get started with examples and tips.
Together we’ll make sure you’re well prepared.
No, I don’t write web copy myself. But I’m happy to think along with you about structure, layout and tone of voice.
If you need extra help, I can recommend a good copywriter from my network.
On my blog, I regularly share practical tips on taking better photos, writing website copy, using tools like ChatGPT, and getting creative with your content. Perfect if you want to do things yourself — or if you’re simply looking for inspiration.
Take a look at my blog on creativity and content creation for ideas and insights.
Maintenance, service & support
Yes, absolutely. If your website is built and hosted by me, a maintenance contract is required — to ensure security, stability and a well-functioning server.
Is your website hosted elsewhere?
Then you’re free to choose:
- a maintenance contract
- individual support billed per hour
- or a prepaid support bundle at a reduced rate
We’ll look together at what works best for your situation.
That depends.
If your site is hosted by me, maintenance is required — for your security and the stability of my server.
Hosting elsewhere? Then it’s up to you.
But honestly: regular maintenance helps prevent issues and gives peace of mind.
You can always get in touch. If you have a maintenance plan, I’ll usually fix it right away.
If not, we’ll look at what’s needed and discuss the costs together.
Together with my partners at webteam4u.nl, we offer reliable hosting via Vimexx and Combell — on a private server environment. So you don’t need to arrange anything yourself.
All details and pricing can be found clearly listed on the page Hosting, maintenance and support bundles.
If you don’t have a fixed maintenance contract, but would like occasional help with updates, settings or small changes, a support bundle (also called “strippenkaart”) is ideal. You pre-purchase a number of hours at a discounted rate, so you don’t need to request a separate quote each time — and we can act quickly whenever needed.
You’ll find more details on the page Hosting, maintenance and support bundles.
I work remotely, so location is not a problem. Most of my clients are based in Europe — including the Netherlands and Belgium. I speak English and French fluently and can also communicate in Spanish if needed. We can meet online via Zoom, Google Meet, Microsoft Teams or email — whatever works best for you.
Whether you're nearby or far away: you're very welcome to work with me.